Privacy Policy

Last updated: 1st December 2025

ETS Aero Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website.

1. Who We Are

ETS Aero Ltd is the data controller responsible for your personal data collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: info@ets.aero
Company: ETS Aero Ltd
Registered Address: 247 Bury Old Road, Prestwich, Manchester, England, M25 1JE

2. Information We Collect

We may collect and process the following personal data:

Name
Email address
Phone number
Company name
Any information you provide when completing contact or enquiry forms
Technical data such as IP address, browser type, operating system, and website usage data

3. How We Collect Your Data

We collect data when you:

Submit a contact or enquiry form
Contact us by email or phone
Browse our website (via cookies and similar technologies)

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide requested information
Communicate with you about our services
Improve our website and user experience
Maintain website security and performance
Comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent – where you have submitted information voluntarily
Legitimate interests – to operate and improve our business and website
Legal obligation – where required by law

6. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your data with trusted third parties only where necessary, such as:

Website hosting providers
IT and security service providers
Professional advisers (legal, accounting, or compliance)

All third parties are required to keep your data secure and use it only for agreed purposes.

7. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website may use cookies to improve functionality and analyse website traffic. You can control cookies through your browser settings.

For more information, please refer to our Cookie Policy (if applicable).

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated revision date.